From the Justice Institute Calendar, Website text:
Dealing with Interpersonal Conflict
This course
gives participants an overview of and an introduction to collaborative conflict
resolution. Participants assess their own conflict style and broaden their range
of ways to resolve conflicts effectively. They examine the dynamics and sources
of conflicts, attitudes and beliefs, conflict theory, defensiveness, and the
role of assumptions and emotions. Participants will practice specific skills and
approaches useful in resolving interpersonal conflicts. This is a highly
participatory course with an emphasis on increasing self-awareness and skill
development through structured exercises and simulations. Students are
encouraged to bring a VHS videotape to record their role-play on the final day of
the course. This course is equivalent to CR110B and is a prerequisite for all
other required courses.