


| | Frequently, parties to a lawsuit benefit from focused
discussion where all the important decision makers come prepared to
speak about the issues and where the management of the process is
assigned to or coached by, a mediator. I have been acting as a mediator
in personal injury mediations since 1993 and seen the substantial growth
of mediation to the point where now
as many cases settle at mediation as go to trial.
The use of mediation in personal injury and insurance matters
has been in place since about 1985 in British Columbia. At this point,
only about 2-3% of
Writs filed go to trial, leaving 95% of cases settling without third
party assistance. One study shows that mediated files settle sooner
and at a lesser cost that would otherwise occur. Some patterns
are common.
Key Benefits
 | Cost effective and timely decision-making. |
 | Generation of less ill will. |
 | The parties retain control and privacy, over the outcome. |
Capabilities
My background as counsel, mediator and trainer in personal injury
mediation, allows me to bring people management capabilities and resources to
the table in a mediation. Most of the barriers to settlement are people problems,
although it does not feel that way when you yourself are a party or player.
- Setting a positive work environment
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- Many of our dispute resolution expectations revolve around rules for
turn taking in discussions. Mediation allows for more open and less
structured communication to occur between the decision makers. Typically in
personal injury mediation, this involves more than two parties.
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- Easy on the people, hard on the problem
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- When we receive some kind of input in conflict, we often assume that
the sender has negative intentions. Clarification of
intent and the effect actions have, often moves the focus from
interpersonal conflict onto the substantive
problem.
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- Knowledge of the territory
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- I have been concentrating in the area of injury litigation
for 22 years. While specific content knowledge is not necessary for a
mediator who will not give decisions, it is an invaluable asset for
understanding the terrain of a dispute and guiding the parties over
the common barriers to resolution.
Terry Harris's Availability Calendar
Terry Harris's Bio pages

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